How Winter Weather Can Lead to Water Damage

11/11/2024 (Permalink)

Winter in Southeast Grand Rapids brings beautiful snowy landscapes, but it can also create unique challenges for home and business owners. Snow buildup, ice dams, and melting snow are common culprits that can lead to significant water damage if not properly managed. Here’s a closer look at these winter-related issues and tips to protect your property.

1. Snow Buildup on Roofs As snow accumulates on rooftops, it adds substantial weight and creates the potential for water infiltration. If there are any weak points or small cracks in the roof, the melting snow can seep into the building, damaging insulation, ceilings, walls, and more. Keeping your roof clear of excessive snow is essential to prevent structural stress and potential leaks.

2. Ice Dams Ice dams occur when snow on the roof melts, runs down, and refreezes along the eaves, forming a barrier that traps additional melting snow. As water builds up behind the ice dam, it can seep under shingles and enter the home, causing damage to walls, ceilings, and insulation. Proper attic insulation and ventilation can help reduce the likelihood of ice dams by keeping the roof’s surface temperature consistent.

3. Melting Snow Near Foundations When temperatures fluctuate, melting snow around a building’s foundation can lead to water infiltration, especially if the ground is still frozen and unable to absorb moisture effectively. The excess water can seep into basements or crawl spaces, causing mold growth and structural damage. To avoid this, clear snow away from the foundation and ensure gutters and downspouts direct water well away from the building.

By taking preventive measures, you can protect your property from winter’s potential hazards. However, if water damage does occur, SERVPRO® of Southeast Grand Rapids is Here to Help™. Our team specializes in water damage restoration to bring your home or business back to pre-damage condition. Don’t let winter weather catch you off guard—stay proactive and prepared!

Preventing Frozen Pipes: Essential Tips for Homeowners

11/4/2024 (Permalink)

As temperatures drop in West Michigan, the risk of frozen pipes increases—a problem that can lead to significant water damage if not prevented. Frozen pipes are more than just an inconvenience; they can burst, causing costly damage and leaving you with a flooded home. Here’s why pipes freeze, the dangers they present, and practical steps you can take to protect your home.

Why Do Pipes Freeze?

Pipes are at risk of freezing when temperatures fall below 32°F (0°C). As water freezes inside pipes, it expands, creating intense pressure. Pipes located in unheated or poorly insulated areas, like basements, attics, and crawl spaces, are especially vulnerable. Even a slight drop in temperature can lead to freezing in these areas.

Damage Caused by Frozen Pipes

Frozen pipes can burst, leading to significant flooding and water damage. In addition to costly repairs to plumbing and waterlogged areas, water damage can lead to mold growth, affecting your home’s air quality and potentially causing health issues. Preventing frozen pipes is essential to avoiding this costly and damaging scenario.

Tips for Preventing Frozen Pipes

1. Insulate Exposed Pipes: Wrap pipes in unheated areas with foam insulation sleeves. This simple step can help maintain the temperature around the pipes and reduce the risk of freezing.

2. Seal Gaps and Cracks: Look for gaps around windows, doors, and walls, especially near pipes, and seal them to prevent cold air from getting inside. Caulking and weather stripping can be effective barriers against drafts.

3. Let Faucets Drip: On extremely cold nights, let faucets connected to exposed pipes drip slightly. The movement of water through the pipes can prevent freezing.

4. Keep the Heat On: If you plan to be away, keep your thermostat set to at least 55°F. Maintaining a steady temperature helps prevent pipes from reaching freezing levels.

5. Open Cabinet Doors: In bathrooms and kitchens, open cabinet doors to allow warm air to circulate around pipes, especially if they’re near outside walls.

By taking these proactive steps, you can protect your home from the damage and expense of burst pipes. At SERVPRO Southeast Grand Rapids, we understand how devastating water damage can be. If you ever face issues with frozen or burst pipes, our team is Here to Help™ with prompt, professional service to restore your home. Stay safe and warm this winter!

Why Winter Flooding is More Common Than You Think

11/4/2024 (Permalink)

When we think of winter hazards, flooding might not be the first thing that comes to mind. Yet, winter flooding is more common than you’d expect, especially here in Southeast Grand Rapids. The cold weather can create unique conditions that increase the risk of flooding around homes and businesses. Let’s explore some surprising causes of winter flooding and offer practical tips to help you stay prepared.

1. Snowmelt

As snow accumulates through the winter, it might seem harmless. However, when temperatures suddenly rise, all that snow can melt rapidly, overwhelming drainage systems. This snowmelt creates large volumes of water that can seep into basements or create pooling around your foundation, increasing the risk of interior flooding.

Tip: Keep an eye on the weather, especially when temperatures are expected to rise after a heavy snowfall. Clear snow away from your foundation to help reduce water saturation around your home.

2. Blocked Drainage

Ice and debris can block storm drains, gutters, and downspouts, preventing water from flowing away from your property. Blockages cause water to back up, often resulting in leaks or water pooling around the foundation.

Tip: Regularly check and clear your gutters, downspouts, and nearby storm drains. If water starts pooling, take steps to redirect it away from your home.

3. Rain-on-Snow Events

Rain during winter might seem rare, but when it happens, it can be especially problematic. Rainfall on top of snow cover creates an immediate risk of flooding. The rain speeds up snowmelt and adds extra water, which can quickly lead to overflow around homes.

Tip: Be prepared with a sump pump and consider adding sandbags in low-lying areas. Keep an emergency kit handy with supplies to manage unexpected leaks or flooding.

Stay Prepared This Winter

Winter flooding can cause significant damage if left unchecked, but with a few preventive steps, you can reduce your risk. By staying aware of winter weather patterns and preparing your home in advance, you can help protect your property and peace of mind. If winter flooding does occur, SERVPRO® of Southeast Grand Rapids is here 24/7 to help with expert cleanup and restoration.

Understanding Water Restoration with SERVPRO® of Southeast Grand Rapids

7/29/2024 (Permalink)

When water damage strikes, it can be overwhelming. Whether it’s due to a burst pipe, a leaking roof, or unexpected flooding, the consequences of water damage can be devastating if not addressed promptly. At SERVPRO of Southeast Grand Rapids, we understand the urgency of the situation and are committed to providing top-notch water restoration services to help you recover and restore your property.

The SERVPRO® Difference

SERVPRO of Southeast Grand Rapids stands out in the water restoration industry due to its extensive experience and commitment to quality service. Our team of professionals is equipped with advanced technology and techniques to address water damage efficiently and effectively.

1. Immediate Response and Assessment

One of the key aspects of our water restoration process is a swift response. Water damage can lead to serious complications if not managed quickly. Our team is available 24/7 to respond to emergencies, ensuring that we arrive on-site promptly. We begin with a thorough assessment to understand the extent of the damage and develop a comprehensive plan to address it.

2. Water Extraction

The first step in the restoration process is to remove any standing water from your property. We use high-powered pumps and vacuums to efficiently extract water and minimize further damage. This step is crucial in preventing mold growth and structural issues.

3. Drying and Dehumidification

Once the water is extracted, it’s essential to dry out the affected areas thoroughly. SERVPRO of Southeast Grand Rapids employs industrial-grade dehumidifiers and air movers to accelerate the drying process. This step helps to prevent mold growth and further deterioration of your property.

4. Cleaning and Sanitizing

Water damage can leave behind contaminants and debris that need to be addressed. We use specialized cleaning agents and techniques to sanitize and clean the affected areas. This ensures that your property is not only dry but also safe and healthy for occupants.

5. Restoration and Repairs

After the cleaning process, we focus on restoring your property to its pre-damage condition. This may involve repairing or replacing damaged materials, such as drywall, flooring, and insulation. Our team works diligently to ensure that all repairs are done to the highest standards, bringing your property back to its original state.

Why Choose SERVPRO of Southeast Grand Rapids?

• Expertise and Experience: Our team has extensive training and experience in water restoration, ensuring that we handle every job with professionalism and skill.

• Advanced Equipment: We utilize state-of-the-art equipment to address water damage effectively and efficiently.

• Customer-Centric Approach: At SERVPRO of Southeast Grand Rapids, we prioritize customer satisfaction and work closely with you throughout the restoration process.

• Comprehensive Services: From initial assessment to final repairs, we offer a full range of services to address all aspects of water damage.

Take Action Today

If you’re dealing with water damage, don’t wait to get help. The sooner you address the issue, the less damage you’ll face. Contact SERVPRO of Southeast Grand Rapids today for expert water restoration services and let us help you get your property back to its best.

Remember, when it comes to water damage, SERVPRO of Southeast Grand Rapids is here to make it "Like it never even happened." 

Southeast Grand Rapids, understand water types to ensure proper clean up

5/24/2018 (Permalink)

Understanding what type of water you are dealing with is critical to ensuring proper cleanup.

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.
• Remove and prop up wet upholstery cushions to allow more even drying.
• Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.
• When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Southeast Grand Rapids at 616-977-9800.

It only takes 1 to 2 inches of water to begin damage to your Southeast Grand Rapids property

5/24/2018 (Permalink)

A busted water pipe flooded a 1500 square foot basement.

Image its 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO® of Southeast Grand Rapids a call at 616-977-9800 any time, any day.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefit of rapid mitigation offer by SERVPRO® of Southeast Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO® of Southeast Grand Rapids to help quickly turn your “before” into a “happily ever after.”

THE SCIENCE OF DRYING

5/24/2018 (Permalink)

Drying the floor saves time and money.

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Southeast Grand Rapids Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Southeast Grand Rapids Professional will:

• - Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• - Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• - Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Southeast Grand Rapids Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Our Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment, but the technology too. SERVPRO® has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? SERVPRO® of Southeast Grand Rapids Professionals have the training and equipment to help make water damage “Like it never even happened.” Call us at 616-977-9800, we’re here to help!

Sump Pump Maintenance

5/24/2018 (Permalink)

Sump pump failure can cause thousands of dollars of damage.

Being a home owner isn’t easy, but it is rewarding. Being able to call the home “mine”, knowing that you work hard for your money, you take pride in everything you put into your home. From the paint colors to the furniture, the pictures on the wall to way you clean it. It’s your sanctuary.

Every sanctuary has its own maintenance team, as a home owner that’s normally you. Most of the time you are not a master of all trades, so here are a few tips to help protect your home from a sump pump failure.

Performing basic sump pump maintenance is usually as simple as doing these few jobs:

• Ensure the pump itself is standing upright. Vibrations during operation can cause it to fall or tilt onto one side. This can jam the float arm so it can't activate the pump.
• Make sure the pump is plugged in to a working ground fault circuit interrupter (GFCI) outlet and the cord is in good shape. In damp areas, GFCI ­breakers may trip, effectively shutting off the sump pump. Check in on your sump pump periodically so you can reset the GFCI if necessary.
• Physically remove a submersible pump from the pit and clean the grate on the bottom. The sucking action of the pump can pull small stones into the grate, blocking the inlet or damaging the pump over time.
• Periodically pour a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is on. If the pump doesn't start, have it serviced.
• Ensure the outlet pipes are tightly joined together and draining out at least 20 feet (6 meters) away from your foundation.
• Make sure the vent hole in the discharge pipe is clear.

You may not be able to avoid a total disaster, but having an action plan in place can prevent further damage. SERVPRO® of Southeast Grand Rapids  is here to help with your sump pump failure 24/7 at 616-977-9800.

If you’re not sure what you are doing or have a bigger issue with your pump, call a plumber to have it checked out. Now that you know a few things on how to maintain your sump pump, go be your maintenance team and keep the pride of your sanctuary at the top of the list.

We Specialize in Flooded Basement Cleanup and Restoration!

3/30/2018 (Permalink)

Frozen water line burst in the wall of this Southeast Grand Rapids home.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home

• Storm sewer backup

• Sanitary sewer backup

• Foundation drainage failure

• Water supply-line break or hot-water tank failure

• And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-977-9800

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southeast Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week

• We’re a Preferred Vendor to many National Insurance Companies

• We Bill The Insurance Directly – One Less Thing For You To Worry About

• Our Technicians are Highly-Trained  in Water Restoration Techniques

• We use s500 IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO® of Southeast Grand Rapids Today – We’re Ready To Help 616-977-9800

Water damage prevention Tips

3/9/2018 (Permalink)

Decluttered and Organized spaces is a great way to protect your contents when water damage occurs at your home.

Water damage to your property is a very devastating experience. It gets into the tinniest of spaces and travels like a winding stream. That is because water has found the weak spot in any material and followed it. Have you ever had a sump pump fail or a busted water pipe? You unknowingly step in water and wonder where in the world is this coming from?

As you follow the water trail, you notice contents in your home are wet. It’s no big deal just the outside of the box is wet, Right? Keep following the water trail and now you know you have a bigger problem. Your entire floor is covered with water!

First things first – stop or turn off the water source, wither it be a water line or the sump pump. Turn off the main water line or just the affected portion to fix the pipe. Replace or fix the sump pump is that is the culprit. Either call a plumber or fix it yourself. Big thing is to stop the source of the leak to prevent more water damage.

Second call SERVPRO of Southeast Grand Rapids to extract the water and dry out your home.

But what about all your contents that got damaged? How can you protect your personal belongings from being ruined by water? Here are a few suggestions:

• Invest in Plastic totes with lids to store items instead of cardboard.
• Annual declutter clean. Take time each year to go through your items and use the Keep, Donate or Trash pile system.   If it’s broke, trash it. If you have used in the last year and foresee usage in the next year keep it. If it doesn’t fit, haven’t used in the last year or more, donate it.
• Make sure you have the proper insurance coverage for your contents, in the event they do get damaged.
• Remember to winterize your pipes.
• Perform annual maintenance on your sump pump.
• Know where the main the water shut off valve to stop the water from pipes.

Being prepared to prevent damage is always a great measure to take, but do you know who to call when disaster strikes your property? Call SERVPRO® of Southeast Grand Rapids at 616-977-9800, we’re here to help!

Southeast Grand Rapids it’s the water you don’t see that causes the damage!

5/25/2017 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly problems in the future is to handle every water damage as a threat to your property. SERVPRO of Southeast Grand Rapids has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.

SERVPRO of Southeast Grand Rapids will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO of Southeast Grand Rapids Professionals.

• Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing our technicians to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity.

When armed with this information, SERVPRO of Southeast Grand Rapids can calculate and create an environment most condusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.

The bottom line? SERVPRO of Southeast Grand Rapids has the training and equipment to help make it “Like it never even happened.” Contact us at 616-977-9800 today for 24-hour emergency service.

Southeast Grand Rapids understand water types to ensure proper clean up

5/25/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminate and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.

• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.

• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and table top items.

• Remove and prop up wet upholstery cushions to allow more even drying.

• Move any paintings, art objects, computers, document sand other valuable items that may be sensitive to moisture to a safe place.

• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Southeast Grand Rapids at 616-977-9800.

It only takes 1 to 2 inches of water to begin damage to your Southeast Grand Rapids property

5/25/2017 (Permalink)

Image it’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself. 

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your neighbor give SERVPRO of Southeast Grand Rapids a call at 616-977-9800 any time, any day.

The cost of water damages can increase exponentially with time. Wood Floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefit of rapid mitigation offer by SERVPRO of Southeast Grand Rapids are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO of Southeast Grand Rapids to help quickly turn your “before” into a “happily ever after.”

Call the CLEANUP TEAM SERVPRO of Southeast Grand Rapids, Faster to any size disaster

5/25/2017 (Permalink)

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO of Southeast Grand Rapids at 616-977-9800 to begin emergency mitigation. 

Emergency mitigation means that under normal circumstances, we will be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO of Southeast Grand Rapids technician is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages. 

SERVPRO of Southeast Grand Rapids will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling us at 616-977-9800.

Southeast Grand Rapids 24 Hour Emergency Water Damage Service

4/10/2017 (Permalink)

SERVPRO of Southeast Grand Rapids is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – 616-977-9800

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southeast Grand Rapids has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information


• Your insurance information (if applicable)


• The street address of the water-damaged home or business


• When did the flooding or water damage occur?


• What caused the water damage (if known)?


• Is there electricity available (on-site)?

About SERVPRO of Southeast Grand Rapids 

SERVPRO of Southeast Grand Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsoutheastgrandrapids.com/employee-photos

Certifications

• UFT - Upholstery & Fabric Cleaning Technician


• SRT - Fire & Smoke Damage Restoration Technician


• IICRC Certified Firm


• HST - Health and safety Technician


• WRT - Water Damage Restoration Technician


• CMR - Council-certified Microbial Remediator


• CCT - Carpet Cleaning Technician


• ECTP - Employee Certification Training Program

South East Grand Rapids MI Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/14/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Grand Rapids basement could flood, including:

• A blocked or failed sewer lateral pipe


• Heavy rain causes surface water to pool around your home


• Storm sewer backup


• Sanitary sewer backup


• Foundation drainage failure


• Water supply-line break or hot-water tank failure


• And many more

Customer Testimonial - Joyce G "Our basement flooded due to septic pump failure and SERVPRO of SW, SE, NW Grand Rapids responded to my call with-in 15 minutes with a team of Professionally Trained technicians.  Their handled all of our furniture and belonging’s with extreme care.  It was a real blessing to have them in my home to relieve the stress of the situation and to have all everything cleaned out beyond my expectations."

Have Questions about Basement Flooding?

Call Today - 616-977-9800 

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southeast Grand Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week


• We’re a Preferred Vendor to many National Insurance Companies


• We Bill The Insurance Directly – One Less Thing For You To Worry About


• Our Technicians are Highly-Trained  in Water Restoration Techniques


• We use s500 IICRC Restoration Standards


• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 616-977-9800